RedLife helps share medical needs, but not everything should be shared with everyone. Protecting privacy is important for dignity and safety.

What to share, and where

When creating a request or chatting with donors:

·       It is usually enough to share:

o   Blood group and type of component (e.g., A+ red cells).

o   Hospital name and city.

o   Urgency level (today, within 24 hours, planned date).

o   Age/gender of patient in general terms if helpful (e.g., “child”, “elderly man”), without full identity.

Avoid putting in public fields:

·       Full patient name + CNIC.

·       Detailed diagnosis documents, lab reports, or photos of prescriptions.

·       Exact room numbers or personal phone numbers if in‑app chat exists.

If you need to share more detail with a specific donor or blood bank:

·       Prefer private, secure channels (in‑app chat, hospital registration desk) rather than public posts.

Protecting your own account

For your RedLife account:

·       Use a strong password or PIN and do not share it with others.

·       Log out from shared devices (e.g., internet cafés, borrowed phones).

·       Be careful with screenshots that show personal information—only share them with trusted people if absolutely necessary.

Recognising and avoiding scams

Be cautious if:

·       Someone offers to “sell” blood, often at a high price.

·       A user asks for money in advance to “secure” donors or blood units.

·       Someone outside the hospital asks for copies of your ID, bank information, or full medical file.

Respond by:

·       Refusing payment requests.

·       Restricting communication to in‑app chat and official hospital/blood bank contacts.

·       Reporting suspicious behaviour through RedLife’s “Report” or “Support” features.